Frequently Asked Questions
Most Commonly Question About Us
Where can I buy your products?
You can purchase our products through our official Shopify store, as well as on Shopee(@consumercareproductsinc.), Lazada(@consumercareproductsinc.), and TikTok Shop(@kwik.ph).
What are your available payment methods?
Credit & Debit Cards– Mastercard, VISA
E-Wallets– GCash, GrabPay, Maya
Online Banking– BPI, RCBC, UnionBank
Alternative Payment Options– BillEase, Cebuana Lhuillier
Do you offer Cash on Delivery (COD)?
No, we currently do not offer Cash on Delivery (COD) on our website. However, you can choose from our secure and flexible payment options listed above or visit our Shopee, Lazada & Tiktok Store.
Do you accept bulk or wholesale orders?
Yes! We accept bulk and wholesale orders. Please contact us directly for pricing and special arrangements.
How long does shipping take?
Shipping times vary depending on your location and the platform you order from. Shopee, Lazada, TikTok and Shopify provide estimated delivery
times at checkout.
What should I do if I receive a damaged or incorrect item?
If you have any issues with your order, please reach out to the seller through Shopee, Lazada, or TikTok for assistance. For Shopify orders, kindly contact us directly.
If I have a concern, where do Icontact you?
If you have any concern you can connect with us via email or phone but you can also message through our chatbox:
- Email: ccpibgephilippines@gmail.com
- Phone: 0917 706 7533
